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2011/10/30

The History of Hyundai

If you live in North America, you likely are now very familiar with the Hyundai line of vehicles. Back in 1986, the first Hyundai was introduced to the market – an Excel – and the company's line up has changed dramatically since that time. Hyundai produces much more than cars; in fact, by the end of the last century Hyundai became one of the largest companies in the world. Let's take a look at this Korean based multinational corporation and the company behind Hyundai vehicles.

It was back in 1946, just one year removed from Imperial Japan's occupation of the Korean peninsula, that a new company was birthed in what is now known as South Korea. Hyundai Motor Industrial Company was founded by Chung Ju-yung, a child of northern Korean peasant farmers, and in 1947 Ju-yung launched a second company, Hyundai Civil Industries. Self educated, Ju-yung transformed the entire Korean economy with the tight control he exerted over his Hyundai companies.

The first Hyundai business was tasked with building automobiles while the second Hyundai company concentrated on construction. Indeed, much of modern South Korea's infrastructure was built by Hyundai in the period after the cessation of the Korean War in 1953 and on through the 1970s. Dams, an expressway, a shipbuilding yard, and a nuclear power plant were all built by Hyundai Civil Industries, while Hyundai Motors produced cars made primarily from Japanese components. Hyundai's influence stretched far beyond the Korean peninsula as the company won contracts to build an expressway in Thailand and a major port in Saudi Arabia. Clearly, Hyundai dominated the Korean market and quickly became a major player on the international scene.





By the 1970s Hyundai began to build vessels as well as shipyards and by 1986 Hyundai produced its first vehicle made entirely from Korean components. From the 1980s forward Hyundai added additional specialties including the building of semiconductors and magnetic levitation trains.

All hasn't been glossy for the company, however. Decades of labor problems culminating in new employee safety standards put in place from the 1990s on, tempered the Hyundai mystique. Indeed, up to that time the company was cited for having the worst safety standards of any corporation in the industrialized world.

Cars were another source of problems for what became known as the Hyundai Group. Although now manufacturing their own vehicles, the quality of Hyundai vehicles for the first decade was considered by automobile experts to be sub-par. Today, Hyundai vehicles and Hyundai parts are, for the most part, slightly above average in quality compared to the industry as a whole.

With Chung Ju-yung's death in 2001, Hyundai was divided up into three separate companies: Hyundai Heavy Industries, the Hyundai Motor Group, and Hyundai Engineering and Construction. Today, all three Hyundai companies continue to compete successfully in the global marketplace thanks to the vision of a peasant farmer.

2011/10/25

Empowering Your Manager

"So much of what we call management consists in making it difficult for people to work."
- Peter Drucker

Managing is often equated with controls rather than leading and developing a business. The manager feels more comfortable and secure when they are able to put in strict controls on everything that happens in a business organization. This is so especially of Senior Managements where the controls and directing becomes so severe that it erodes any creative freedom for the middle managers to work towards achieving the goals set out for them.

Here are a few simple prescriptions to get the best out of your managers.

Avoid Centralizing Decision Making

This is perhaps one of the best ways to achieve totals control. You feel by centralizing decision making you will be able to avoid wrong decisions. While this may be so to some extent who is to prevent your own wrong decisions. Unless your managers are able to make mistakes and learn from them you will never be able to develop expertise through experience. Centralizing decision making is also the surest method to kill your business growth.

Provide Working Space

The top management often entrust tasks and responsibilities to their subordinate managers. More often than not any specific time frames which are comfortable to achieve the given responsibilities or tasks are discussed. However in their anxiety or aggressiveness and sometimes over enthusiasm you start chasing your subordinate for action and results. If you do it too soon and too often you are severely limited the working space of your managers. They may be spending more time in complying with your commands rather than focusing on operational priorities and important tasks.





If you are not providing sufficient working space for your managers you are surely heading towards disaster as important tasks may be getting neglected to escape from your frequent and aggressive follow ups.

Listen to Your Managers

While experience is an asset it also makes one arrogant and conceited. Sometimes one tends to believe because he is the superior, he always right. The Boss Is Always Right principle looks good only on posters. It doesn't work if you want to build a Professional organization.

Cultivate the ability to listen to the voice of your managers. Most times they know better as they are more familiar with the ground realities. If you decide on their behalf and just issue orders, you will have clerks in the guise of managers as you have killed their initiative.

Don't Get Into the Nitty Gritties

Once broad goals and objectives are set with specific time frames and key results are outlined leave your managers to perform. If you get into too many details and meddle with the execution at every stage, you may be sure to mess up the entire process and ultimately the results.

The key to managing effectively is to empower people across the management structure so that they feel part of the responsibility and ownership.

2011/10/15

Who's the First Person to Greet Your Customer?

I approached her sliding glass window and stood in back of a gentleman whom I assumed she was helping. After about three minutes, I realized he was waiting for the office manager and she could have acknowledged my presence. I stepped up to the window; she did not say good morning; she did not smile; she just glared at me. I started to speak; she pointed a finger at a clip board with a paper to fill out. I placed the completed sheet in front of her, perhaps expecting a thank you or a smile or at least 'have a seat; the doctor will see you soon'.

I was so intrigued by her manner that I watched her interaction with the other patients. The man sitting next to me started to tell me that even though he had an appointment he had been waiting a long time. He told me he was extremely dissatisfied with the way the place was run and was starting to regret his association with this office. With a bit of humor, I told him I was watching the receptionist and asked if she had uttered a word to him. He started to laugh, and said, "Come to think of it, not a word!"

The next patient to come in was an older woman with a walker. The receptionist was not at her desk so the woman took a seat and waited for her return. She again pointed at the clip board, took the form, threw her sliding glass door closed and said nothing. The next one was the mailman, who I'm sure she sees daily. Again, not a smile or a hello; she stuck out her hand for the mail and handed him the outgoing mail





Now my new disgruntled friend and I were sort of enjoying this and decided that maybe she was a mute….and then it happened. A good-looking UPS delivery man came in. Lo and behold, there was a big smile and a voice that was able to say good morning! That was short lived. She treated the rest of the patients in her same rude uncaring manner, a total lack of personality.

To me, the ability to positively interact with the customer, no matter what the business, is most essential. Hire your receptionist with as much thought as you would hire a sales person. Some smart person once said "If today you give a stranger one of your smiles, it might be the only sunshine he sees all day.

2011/10/03

Catch the Spirit of the Entrepreneur

Grabbing opportunities with open arms is often easier to talk about than to actually do. Most people find themselves dreaming about being rich but never actually doing anything about it. A combination of procrastination and 'what if' syndrome can cripple your creative spirit and might mean your idea will never become a reality.

Socrates said "Action equals knowledge'. He was one of the greatest philosophers of our time. What he meant was that it is through action that we achieve results.

For example, you could think about learning Spanish for months, imagining the holidays you will take and the people you will communicate with. You can dream forever but accomplish nothing unless you actually make the effort to start taking lessons.
Much like the martial arts approach - the idea is to take action immediately and avoid over analyzing the situation.

Do you want to start your own business but are afraid of what kinds of things can go wrong? What if your initial investment doesn't pay off? There are millions of things that could go wrong but likewise there are many things that can go right! Fear can be paralyzing. When thinking about starting a business particularly if you keep waiting for the right time. There will never be a perfect time. It's now or never when it comes to starting your own business. <





Overcoming your fear is a step by step process.

- Do you have a clear idea of what kind of business you want to start? A clear plan will help keep your worries at bay.
- Do you have access to the resources you will need? This includes the necessary start up cash as well as anything else you will need.
- Do you have access to clients or do you know enough about marketing basics to ensure you will have enough interest in what you are offering?

Just like anything - taking action is the most important part. Make an itemized list of what you feel needs to be done in order for you to start that business you always dreamed of.

Prioritizing your list will help too. Don't wait for all your ducks to be in a proverbial row before you begin but make sure you have all the basics covered. Don't wait for that 'perfect someday'. Make an imperfect start.

Don't over think everything. Sometimes the best approach is to just jump into the deep end.

Don't wait to start discovering your own entrepreneurial spirit. Take action today!

2011/10/01

Team Building Training

Where "training" is concerned as a part of team building, this often refers to a more skills-centered approach, rather than the more generalized methods of team development. However, your team building training will depend both on the needs of your organization, and the style and capabilities of the team building consultant you bring in to facilitate the process. Virtually any team building activities can be made more or less training-oriented to suit your goals and expectations.

Team building is a process of bringing together individuals who need to work cooperatively and providing activities or exercises that help develop the basic skills required for effective teamwork, including:
- good communication skills, including conflict management
- the ability to clarify goals and work cooperatively towards achieving these
- staying focused on the task at hand
- problem solving
- the importance of each individual's contribution towards the greater goal

These general concepts will carry over in the form of improved interpersonal relationships at the office, improved morale and more effective communication and cooperative efforts during the course of daily work. The ultimate result of a happier, more motivated team is increased productivity for the company as a whole.

As mentioned, these benefits can be augmented by focusing on specific problem areas your team may be encountering, or areas for improvement. It may be helpful to sit down together before choosing an approach to training, to allow each team member to voice any concerns, issues they would like help addressing, suggestions, and so on. The intention behind team building and training is to empower each team member to be as effective as possible, not to point out deficiencies or place blame. The more involved each individual can be at each step of the process, the more helpful the experience is likely to be.





Finding ways to help a group of individuals function effectively as a cohesive team is a process that requires structure and commitment over time, as well as regular review. Like any other relationship, communication, change and growth are all necessary components of the way team members work together, and the working relationship will evolve naturally over time given the attention it needs. Periodic team building training will ensure everyone is on the same page, and going in the right direction.

Take some time to explore the vast range of team development resources available and start to think about methods that may be the most useful for your team. Try to keep an emphasis on the fun side of learning and make the experience an enjoyable one. Remind your team of their many strengths as you explore ways to become more effective together. With a clear, shared focus on goals you maximize your combined ability to reach the desired outcome, and can look forward to celebrating future successes.

2011/09/24

Why Entrepreneurs Fail

In my 25 + years working with professionals in Business Development, universally I've discovered that they have learned to think like entrepreneurs. This is what has allowed them to rise to the top of their profession. Each would tell you that along the way they have learned how to think differently.

True entrepreneurs struggle with their business opportunities for a variety of reasons. Among the most obvious are a lack of capital, lack of understanding about marketing, and personnel issues. However, from my own entrepreneurial experience and knowledge of others, there are three major reasons individuals fail in entrepreneurial ventures.

They tie the success of their business with their own self worth.
They neglect to set realistic goals and plans for themselves and their business.
They are not prepared to pay the price of success.

True entrepreneurs with the right thinking prevail over a period of time. They have learned to understand the axiom Roles, Goals, and Tolls.

Roles
Successful entrepreneurs, in contrast to those who struggle, have learned to separate their roles in life from their self worth or self-identity. They understand that role performance or failure with their own venture is not a judgment of them as an individual. People who tend to equate their self-worth to their composite role identity are inherently risk-adverse and look to maintain the status quo. Being able to differentiate these two identities allows them to be risk prone vs. risk adverse, a key ingredient to success as an entrepreneur. Individuals who have risked failure, experienced it, and learned from it, have not only learned how to differentiate their role identity from their self-identity, they have learned the lessons of risking and failing. They understand that early failure in ventures is a natural part of successful startups. They are able to embrace those experiences, learn from them quickly and move on. This is critical to success as an entrepreneur. They must be willing to face and deal with early failures in order to prevail over time.

Goals
Even though much is said and written about goals and plans being necessary for success as an entrepreneur, few people learn the mechanics of successful goal setting and planning. It's not the plan but the planning that is important, and the goal setting process allows them to develop the confidence to take risks and fail. Successful entrepreneurs are not only goal driven and goal oriented; they have learned to execute the process of strategic and tactical goal setting and planning. Visualizing goals, writing them down and putting together a detailed plan for achievement provides the confidence and motivation to prevail. More than just business or operational plans, they have goals and plans for all the important roles in their life. They have learned early that if they aren't working their own plan they are probably part of someone else's goals or plans. They chart their own destiny, embrace risk-taking leadership positions, make adjustments as required and prevail over a course of time.






Tolls
Finally, entrepreneurs understand that there is a toll to pay. To be successful in any role in life you must be prepared to pay full price one time. There are really no overnight successes as an entrepreneur. In fact, I've heard it said that overnight success generally takes 15-20 years. One of the early tolls that entrepreneurs are quite often forced to face is the "re-making" of themselves that can include growing beyond their current circle of contacts. Since most people tend to stay within their own psychological comfort zone, they begin to lose identity with the risk taker. They are comfortable with the type of person who is more like them. Quite often the entrepreneur moves on to a different circle of associates who understand the journey. Stepping out, being your own person and venturing into the risk prone unknown is lonely by itself. Consequently, there can be a newfound stress in old relationships. It's been said before that pioneers get shot in the front and the back, and only through a process of differentiating role performance from self-worth, being risk prone, prevailing through adversity, sticking to your goals, and adjusting your plans will you be prepared to pay the daily toll.


An entrepreneur has much to learn in order to be successful, including the day-to-day mechanics of running a business, producing products, delivering services, making money and dealing with people. The biggest challenge of all is developing an understanding of themselves. They come to grips with what they want and what motivates them; this sustains their willingness to prevail over the long term against adversity. Successful entrepreneurs have learned to transform their thinking, allowing them to prevail where others fail along the way.


Bill Scheessele is the President, Founder and CEO of Mastering Business Development, Inc., a 25-year Business Development consulting and training company. MBDi consults with firms in the energy, nuclear, engineering, pharmaceutical, IT, and other highly technical service industries helping them build proactive Business Development teams. He can be reached at 704.553.0000 or info@mbdi.com.

2011/09/11

5 Ways to Incorporate Network Marketing with Your Home-Based Business Opportunity

Many people are looking for a new business opportunity to make money at home. The Internet has made it possible to market products and services all over the world. This has created a huge potential for individuals to be involved in their own home business.

Some people work at home for themselves, providing services to others, or selling their own exclusive products. There are business opportunities in MLM, and network marketing that allow a person to earn money while selling for someone else. Either way, it depends on the ambition and dedication of the person involved. Any business can become a success with hard work and a product that is easy to sell.

Finding a Business Opportunity

Network marketing is about selling and dispersal. You want to get your product known to prospective customers and have it distributed so that it creates more sales for you. By investing a small sum of money, you can begin to make money and work from home selling your own products or products for another company.

Promote Your Business

The first and best form of advertising and marketing is word of mouth. Whenever a person finds a new product, or a new store, new doctor, or a new restaurant, they tell everyone they know about it. This stirs up interest and encourages people to try something new. If you have a product or service to sell, the ones who use it will become your best form of advertisement. Many businesses depend on this positive form of network marketing.

Secondly, to make your product known to more people, try printing business cards to hand out everywhere you go. When you go to the grocery store, church, school meetings or other everyday places, hand your cards out with a friendly smile. This will spread your name and increase your business opportunity.





Thirdly, you can promote your products through your own website or by emailing people from related websites. The Internet is also useful for marketing by submitting articles related to your products to other websites.

Fourthly, another effective network marketing tool is a send-out card. These keep you in touch with your clients and customers by using a more personal approach. Sending an email is easy and cheap but it does not seem as personal as a card addressed to them

Fifthly, network marketing is not just about making a one-time sale. You need to generate new sales and keep your customers coming back for repeat business. A business opportunity that enables you to add products or sell multiple products to your previous customers will give you a solid foundation for building a steady yearly income.

Following up on your customers will build a relationship that will develop confidence in your home business. By thanking your customers for their business and staying in touch, you show them how valuable their business is to you.

Build Your Home Business

The success of your home business will depend on your dedication and hard work. You don't have to start out with a lot of overhead expenses and huge facilities. By investing a few hours a week, you can slowly build your business and not be overwhelmed by debt. Start working today to build up your home business and enjoy fulfillment and financial security.